SDK

Successful relaunch and ongoing support

With Süddeutsche Krankenversicherung a. G., the SDK Group is positioned as a healthcare specialist in the private health insurance sector. However, the group of companies based in Fellbach near Stuttgart also offers products and services for corporate customers.

Website analysis
Digital Insights audit
SEO
Digital Analytics
Digital Branding
TYPO3

Ensuring operation and further development

The SDK originally approached us with the request to check the current corporate website for usability, as it was apparently not functioning optimally in certain aspects. The existing TYPO3 website with a middleware based on Symfony was therefore examined in various audits in the areas of UX, online marketing and technology. Various optimization possibilities were identified.

Our audits help us to identify optimizations, e.g. in the user experience and the software platform, but also to obtain the necessary overview of the status quo and to provide direct support in all aspects of content and technical development.This made it possible to ensure that the existing system was adopted within a very short space of time. The individual experts were able to gain an ideal overview and make suggestions for optimization at the same time.All measures were collected, prioritized and grouped so that they could be implemented step by step to complement and optimize the corporate website.

Ein Relaunch, der im Alltag liefert

Ein Website-Relaunch ist schnell sichtbar. Ob er langfristig funktioniert, zeigt sich erst danach: wenn mehrere Dienstleister parallel liefern, wenn Anforderungen sich ändern – und wenn trotzdem Performance, Stabilität und Messbarkeit stehen. Genau darum ging es beim Relaunch der SDK.

MOSAIQ hat die technische Umsetzung verantwortet und gleichzeitig dafür gesorgt, dass aus vielen Bausteinen ein System wird, das zuverlässig zusammenspielt.

Ausgangslage: Multi-Partner-Setup mit hohem Anspruch

Die SDK wollte ein zukunftsfähiges, performancestarkes System, das technisch sauber umgesetzt und so aufgebaut ist, dass es nach dem Go-live weiter wachsen kann. Dazu kam ein klarer Wunsch nach echter Zusammenarbeit:

  • gemeinsames Arbeiten als ein Projektteam
  • Austausch auf Augenhöhe, kurze Wege, pragmatische Entscheidungen
  • wöchentliche Jour Fixes für Transparenz und Steuerung
     

Parallel arbeiteten mehrere Partner an zentralen Bestandteilen: So stammen Design, Formulare sowie eine Vergleichsoftware von unterschiedlichen Dienstleistern.

Ausgangslage: Multi-Partner-Setup mit hohem Anspruch

Die SDK wollte ein zukunftsfähiges, performancestarkes System, das technisch sauber umgesetzt und so aufgebaut ist, dass es nach dem Go-live weiter wachsen kann. Dazu kam ein klarer Wunsch nach echter Zusammenarbeit:

  • gemeinsames Arbeiten als ein Projektteam
  • Austausch auf Augenhöhe, kurze Wege, pragmatische Entscheidungen
  • wöchentliche Jour Fixes für Transparenz und Steuerung
     

Parallel arbeiteten mehrere Partner an zentralen Bestandteilen: So stammen Design, Formulare sowie eine Vergleichsoftware von unterschiedlichen Dienstleistern.

In 2019, we chose MOSAIQ as the new lead agency for SDK's online marketing following an extensive agency pitch. MOSAIQ has not only become our important and strategic partner in web development, as well as in the support and further development of our websites across all brands of the SDK Group, but has also advised us extensively on the digitization of our online sales channels and implemented them with us. I particularly appreciate the reliable project management, the good chemistry with the team and the openness in the collaboration. Great and successful things can grow on this basis of trust!
Michaela Bruckner
SDK Teamlead Online Marketing

SMALL RELAUNCH
WITH A BIG EFFECT

Since the first relaunch in 2018, the site has grown steadily - but without any changes to the basic structure and navigation. In order to focus more on the products, a first soft relaunch was carried out in 2021 for the corporate customer area "SDK Gesundwerker", in which the content and structure were revised.

Fundamental goals of the soft relaunch

The goals of the relaunch were to increase conversion and optimize the usability of the website across all devices. The content of the new website was to be tailored to the needs of the target group.

The information and navigation architecture needed to be revised to make it easier and quicker for users to find the products they want. Thanks to an optimized customer experience, the path to the right insurance is very intuitive. The content is tailored to the target groups and makes it much easier to find content.

We revised the navigation structure to make it as clear and easy to understand as possible for users. Thanks to the clear structure, users should be able to see through the layout of the website straight away and find their way around.